NAPO Chicago Chapter Meeting

  • Thu, November 14, 2019
  • 9:00 AM - 11:30 AM
  • Belevedere Events & Banquets, 1170 W. Devon, Elk Grove Village, IL 60007

Registration

  • Meeting fees are included with chapter board member's membership
  • Meeting fees are included with business partner member membership
  • Members can contact membership@napochicago.com and request a guest pass for the guest's first chapter meeting.
  • For those not a NAPO Chicago member
  • For NAPO Chicago members who have not pre-paid for meetings
  • NAPO Chicago Members with meetings can register at no cost

Registration is closed

Networking 9:00-9:30am, Meeting 9:30-11:30am

Featured Educational Program

The Strategy and Science of a Client Assessment:

Managing the customer experience through a better assessment and adaptation process


  This presentation will include:

  • Assessment and information intake process
  • Communication of expectations and boundaries for more productive client sessions
  • Process to observe, adapt and communicate during work sessions
  • Process for self-evaluation, learning and improvements
  • Building repeat business by utilizing assessment data

This learning session will focus on WHY an effective assessment process is fundamental to the successful professional organizing business. Building on NAPO University education courses OD 2-207 Client Intake Interviews and OD 2-208 Needs Assessment and Action Plan, our November program will offer members deeper insight into managing the client experience by understanding successful strategies for using assessment and communication. Successful NAPO Chicago colleagues will share insights into how they developed their own process, lessons learned and case studies from their own experience. Attendees will take away insights to help refine their own assessment tools and processes.

Program will be presented by successful NAPO Chicago Organizers sharing their own case examples.


NAPO Chicago, a chapter of the National Association of Productivity and Organizing Professionals
A 501(c)(3) Organization
P.O. Box 409157, Chicago, IL 60640

Phone: 847-750-NAPO  (847-750-6276)


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